Return & Refund

Since we custom make coats, we only accept an exchange / return if you have received a wrong product or if it is damaged within 14 days of purchase.

To process an exchange or return please email us on [email protected] with your order details, reason for return and a picture of the wrong / damaged product.

On receipt of your email, our customer service representative will have the product collected within 48 Hours. On receipt of your returned products, our quality team will check the product, we clear your Refund within 15 days from the date of receipt of returned products. The amount of refund will be credited to your credit/debit card account as the case may be.